When offering the implementation of business processes that require the participation of large teams, it is also important to have the use of technologies that order and streamline the service. Our specialisation is the projects in which in addition to providing the human team, we complement the latter with BPM and RPA tools to offer a higher quality of service at more competitive prices.
We have recruited teams with extensive experience in the back-office processes of utilities in the energy sector and processes related to public administration and citizen service. In the world of telecommunications, we offer experience in network operations, and in business operations in direct interaction with the end customer.
We act as the back-office of processes such as billing and collection, claims management or contracting of services, but also the front-office in direct relationship with the client both in the issuance through different channels, as well as in the attention to them for sales campaigns, attention and support of the first level in various sectors and disciplines.