At Ayesa, we believe in constantly improving our processes and in the excellence of our organisational model in order to ensure the satisfaction of our clients and stakeholders.
With a firm belief that our management systems are what drive us forward as a company and with an eagerness to publish transparent information on environmental, social and governance-related issues, at Ayesa we have management systems in place in various areas of the company.
In order to achieve certification to various international standards, we regularly undergo independent audits.
- ISO 9001: Quality Management Systems.
- ISO/IEC 20000-1: Information Technology — Service Management Systems.
- ISO 18295-1: Customer Contact Centres.
- ISO 19650-2: Organization and digitization of information about buildings and civil engineering works, including building information modelling (BIM).
- ISO 45001: Occupational Health and Safety Management Systems.
- Capability Maturity Model Integration (CMMI) for the improvement and evaluation of development and maintenance processes for systems and software products. Levels 2, 3 and 5.
- ISO 14001: Environmental Management Systems.
- ISO 50001: Energy Management Systems.
- ISO 14064-1: Greenhouse Gases.
- EMAS register, Community eco-management and audit scheme .
- GHG Protocol.
- ISO/IEC 27001: Information Technology — Information Security Management Systems.
- ISO/IEC 27701: Information Privacy Management Systems.
- ISO/IEC 27018: Code of practice system for the Protection of Personally Identifiable Information (PII).
- ISO 22301: Business Continuity Management Systems.
- ISO/IEC 38500: Information Technology — Governance of IT for the Organization.
- Cyber Essentials scheme.
- ENS: National Security Framework.
- ISO 37001: Anti-Bribery Management System.
- ISO 37301: Compliance Management System.
- UNE 19601: Criminal Compliance Management System.
