Back-office services for major clients belonging to Endesa and other services relating to its sales cycle

The client has outsourced the following tasks: process coordination (logistics centre and control/monitoring of third parties); editing and drafting of reports; a personalised new connection process and meters for major clients; personalised readings; international invoicing (France, Germany and the Netherlands); a new connection process, invoicing and collections for national and local governments; management of market agent access rates, and value-added services (VASs).

Seville, Spain