Consumption & Retail

We provide solutions for retailers that meet customers’ expectations by using innovative technologies and our professionals’ time-served experience.

Digital commerce and consumer behaviors are the building blocks of the retail and consumer sectors. We provide a competitive advantage for clients by focusing on omnichannel, customized consumer experiences and cutting-edge technologies.

This is a time of rapid change, where reinvention and growth are key to company success. Ayesa provides bespoke digitisatised solutions to the consumer & retail sector, which helps provide a competitive advantage for our clients.

Our teams take advantage of the most up-to-date technological capabilities such as flexible and powerful portals, e-commerce, IoT and wearable devices that streamline processes.

We help companies in the sector to attract, retain and drive customers, maximising their stay time across their channels, tracking consumer behaviour in real time and performing customised actions based on those behaviours.

Capabilities and technology

Hybrid IT and Cloud Platforms

Wholly comprehensive service that includes the provisioning of infrastructure elements, their orchestration, alongside efficient and understandable governance and management of resources, in which our time-served experience in Cloud solutions, security management of security and data and applications performance are pivotal to our capabilities.

Application consulting, development and maintenance

Consultancy, development and maintenance applied to the complete software life cycle, ensuring the training and adaptation of our multidisciplinary teams to the new methodologies and programming languages found in the digital world.

Outsourced business processes

Ayesa provides specialist niche back office and front office services for the streamlined implementation of business processes with extensive experience in utilities, public administrations and citizen care. In the world of telecommunications, we offer experience in network operations, as well as in business transactions through interaction with the end customer.

Alongside providing the human team, additional BPM and RPA tools complement our endeavours to offer a better quality of service.

CRM & ERP

We implement, maintain, integrate and support, ensuring the necessary training of users, and oversee change management to achieve a seamless transition in both ERP and CRM.

We address projects with the highest demands, and with the references to perform this on the international stage too. Our clients include large multinational corporations and governments, having undertaken projects for the digitisation of complete ministerial organisations, amongst others.

AI & data science

We offer services across the data value chain. Ranging from the pure ingestion of data and its categorisation and ordering in complex databases with or without structure, to the design of specific algorithms for a subsequent multidimensional analysis of these, including their representation for efficient decision-making processes through state-of-the-art BI tools and the subsequent management of data quality.

Our approach

Logistics and routing

We assist consumer and retail firms in achieving success through our solutions in crucial areas such as business growth, operational efficiency, strategic planning, ticketing, and the supply of software and infrastructure.

Technology centres

We specialize in project management and offer proficient management and consulting services to support clients with research and development, both domestically and globally.

Universities and Study Centres

We provide comprehensive solutions that can be customized and configured to meet the management needs of educational institutions. Our solutions are modular and cover a wide range of activities, including meeting the increasing demands of students for services and communication with educational institutions.