Corporate SAP Maintenance Services Solution for Canal de Isabel II

Canal de Isabel II is a government-owned enterprise responsible for overseeing the water management cycle across most of the Madrid region. In the years ahead, a primary objective is to achieve energy self-sufficiency by harnessing clean, renewable electricity by establishing new solar parks and producing green hydrogen through reclaimed water. However, to realise these goals, it is necessary to implement new IT systems.

Canal Isabel II has selected Ayesa to support its digital transformation and energy efficiency plans. Ayesa will provide maintenance services for the SAP applications used by Canal Isabel II, including financial management, human resources, budgeting, analytics, and more. They will also implement new SAP modules and solutions. Over 30 experts from Ibermática’s SAP Expertise Centre will dedicate over 160,000 hours to the project. Additionally, the contract includes services for Canal Gestión Lanzarote, a subsidiary of Canal de Isabel II.

Ayesa brings additional value to Canal de Isabel II through the following contributions:

Extensive Experience: Ayesa has a wealth of experience as a global provider of technology services, ensuring a deep understanding of the industry and its specific needs.

Broad Service Capabilities: Ayesa offers a comprehensive range of services, enabling Canal de Isabel II to access various technology solutions beyond SAP systems. This includes big data, AI, smart grids, virtual workplaces, field service management, hybrid clouds, and cybersecurity.

Modernization of Systems: Ayesa assists in the modernization of Canal de Isabel II’s SAP systems, helping the company stay up-to-date with the latest technologies and ensuring optimized performance.

Certified Provider: Ayesa is a certified SAP AMS provider, guaranteeing that the services provided adhere to industry best practices and meet the highest standards of quality.

SLA Model: The services delivered by Ayesa are governed by a service level agreement (SLA), ensuring that performance, response times, and service quality are consistently maintained.