Hispasat outsources all payroll and personnel management to Ayesa to enhance operational efficiency

Focuses on talent development, career planning, and training, aligning its people strategy with corporate goals.

Hispasat, S.A., Spain’s leading satellite communications operator and a key connectivity bridge between Europe and the Americas, has entrusted Ayesa with the full outsourcing of its Payroll and Personnel Administration services. This move strengthens a partnership that began more than a decade ago and has evolved in step with regulatory, technological, and organizational changes.

The collaboration between the two companies dates back to 2011, when Ayesa implemented its internally developed workforce management solution, iberPer, at Hispasat. The system was tailored to the company’s specific needs. Since then, Ayesa has continuously provided functional support, corrective and evolutionary maintenance, ensuring the platform remains aligned with changing labor scenarios and organizational requirements.

In 2022, as part of a broader strategy to optimize resources and enhance operational efficiency, Hispasat decided to fully outsource its payroll and personnel administration processes, selecting Ayesa as a trusted, specialized provider for this critical function.

Guillermo Rodríguez, Director of Human Resources at Hispasat, stated: “Having Ayesa as our payroll outsourcing partner has proven to be a wise decision. We’ve achieved operational efficiency, personalized support, and the peace of mind that everything is under control—without losing visibility or autonomy over our data”.

Results and benefits of the outsourcing model

The new management model has delivered tangible improvements for Hispasat, including:

• Cost visibility and control. Through a clear and scalable service model, Ayesa handles all daily, monthly, and annual payroll processes, enabling Hispasat to track and forecast costs associated with this essential function.
• Direct access to critical information. The iberPer system, developed and operated by Ayesa, allows Hispasat’s HR team to access up-to-date employee data, compensation details, work histories, and absence records at any time—maintaining full autonomy without relying on third parties.
• Strategic focus for the HR function. By offloading operational tasks, Hispasat has been able to redirect its internal HR resources toward higher-value initiatives such as talent development, career path planning, and training—ensuring alignment between its people strategy and business objectives.
• Compliance and operational security.  Ayesa’s outsourcing model ensures continuous updates in response to legal and technical changes, mitigating risks and safeguarding regulatory compliance.

A long-term partnership built on trust

From the outset, the relationship between Hispasat and Ayesa has been marked by close collaboration, a results-driven approach, and a strong service orientation. The continuity of the support team and the functional evolution of the iberPer platform have been key to building trust and enabling a smooth transition to a fully outsourced model.

This outsourcing initiative does not signify a loss of control for Hispasat—on the contrary, it reinforces its governance over data and processes while delegating day-to-day operations to a team of experts who function as a natural extension of the HR department.

Ayesa: Experts in workforce management solutions

With proprietary tools like iberPer, Ayesa provides a payroll and personnel administration outsourcing model tailored to the needs of large organizations. Backed by over 20 years of experience, Ayesa’s offering combines robust applications, specialized support, and regulatory expertise—empowering companies to focus on what truly matters: people, their growth, and their contribution to business success.