Ayesa is one of the main providers for the development and production support of Endesa’s Commercial Systems and utility companies in Spain and Latin America. It specializes in all processes related to the management of campaigns, the contracting of new suppliers, the metering of consumption, billing, payment and customer services.
Moreover, we have teams specialized in information management and Business Intelligence (BI) for business units. In countries such as Spain, the energy sector has been immersed in a liberalization process, which has led to an important number of necessary changes in systems which support Endesa’s business.
This volume of changes has involved an extraordinary project, both from the point of its functional reach and also from a technological one, given that Endesa’s Commercial Systems have had to deal with managing millions of bills. Also, it has been a methodological and organizational challenge working with projects of such magnitude which have been completed with tight deadlines and subjected to regulatory deadlines, which are set in stone.