ERP

Maintenance of RTVA Systems

Consulting services, user assistance, predictive support, incident resolution and quality control of SAP ERP 6.0 software in the RTVA Business Management System. The purpose of the contract is to maintain the stability of the system and develop evolutions of the same for the optimisation of processes and adaptation to current regulations with efficient response times measured under service level agreement.

Within the provision of service, the activities listed below are carried out:

  • SAP Consulting
  • Troubleshooting and predictive support
  • Development of evolutionary issues
  • Management, Service Monitoring and Quality Control
  • User support

For the following functional areas:

  • Economic-financial area.
    • SAP ERP Financial
      • (FI, CO, SAP Financial Management AA, IM)
      • Treasury (AP, AR)
    • SAP Supply Chain Management (SCM)
      • Materials (MM)
    • Personnel area.
      • SAP Human Capital Management (HCM)
        • Personnel Administration and Human Resources Management (PA, PD)
        • Spanish payroll system (PY)
        • Travel management (TM)
      • Interfaces:
        • Connection to the SPEC Manager presence control system through the Business Connector.
        • Connection of the INVESDOC document management system through ArchiveLink with accountancy documents (FI and MM) and command requests (MM) from SAP
Location
Spain

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